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8 Ways to Remove counter.wmail-service.com Trojan

In today’s digital era, the ever-evolving landscape of cyber threats presents a significant risk to both individuals and organizations. Among these threats is the Counter.wmail-service.com Trojan, a sophisticated Command & Control (C&C) server utilized by the VenomSoftX malware.

This malicious software, primarily driven by JavaScript, operates as a Remote Access Trojan (RAT) and cryptocurrency hijacker. Its functionalities encompass stealing cryptocurrencies, manipulating clipboard data, profiling infected devices, and executing malicious commands.

To effectively combat the VenomSoftX malware and eradicate the Counter.wmail-service.com Trojan from your system, it is imperative to follow a comprehensive set of procedures. This article will meticulously guide you through each step, furnishing detailed instructions and expert insights.

Let us embark on the journey to fortify your system against this formidable menace.

How to Remove counter.wmail-service.com Trojan?

Follow below steps to remove counter.wmail-service.com virus in seconds:

Method 1: Use Rkill to Terminate Malicious Processes

The initial step in combatting the Counter.wmail-service.com Trojan involves terminating any malicious processes currently active on your computer. To accomplish this task, we recommend utilizing a specialized tool known as Rkill. Engineered to halt malicious processes temporarily, Rkill facilitates the seamless execution of subsequent removal procedures.

Follow these steps to effectively employ Rkill:

1. Download Rkill from a reputable source such as BleepingComputer.

2. Upon completion of the download, double-click on the “Rkill.exe” file to initiate its execution.

3. Rkill will automatically cease any identified malicious processes operating on your system.

Pro Tip: Keep in mind that Rkill only provides temporary termination of malicious processes. Hence, it’s crucial to proceed promptly with the subsequent removal steps without any delay.

Method 2: Uninstall Malicious Programs from Your Computer

To identify and eliminate potentially harmful applications from your system, follow these steps:

1. Press the Windows key + R to open the Run dialog box.

2. Type “control” into the box and press Enter to access the Control Panel.

3. Within the Control Panel window, select “Programs” or “Programs and Features,” depending on your Windows version.

4. Scan the list of installed programs for any suspicious or unfamiliar entries.

5. Right-click on any suspicious program and choose “Uninstall” to initiate its removal from your system.

6. Follow the on-screen instructions to complete the uninstallation process.

Note: Exercise caution when uninstalling programs and ensure that you only remove those suspected to be malicious. Removing legitimate programs can lead to unintended consequences.

Method 3: Remove counter.wmail-service.com Trojan from Windows

Follow these steps to remove any malicious entries related to the Counter.wmail-service.com Trojan and VenomSoftX malware from the Registry Editor:

1. Press the Windows key + R to open the Run dialog box.

2. Type “regedit” and press Enter to launch the Registry Editor.

3. In the Registry Editor window, navigate to the following path:


4. Scan for any suspicious subkeys or entries associated with VenomSoftX or Counter.wmail-service.com.

5. Right-click on any identified suspicious subkey or entry and select “Delete” to eliminate it.

6. Repeat the same process for the following registry paths:

   – HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows

   – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows

7. Once you’ve removed the malicious entries, close the Registry Editor.

Caution: Exercise caution when using the Registry Editor as it contains critical system settings. Only delete the specific subkeys or entries linked to the Counter.wmail-service.com Trojan and VenomSoftX malware. Modifying other registry settings can lead to unintended consequences on your system.

Method 4: Remove Malicious Files and Folders from Windows

To identify and remove suspicious files and folders associated with the Counter.wmail-service.com Trojan or VenomSoftX malware, follow these steps:

1. Press the Windows key + E to open the File Explorer.

2. Navigate to the following locations:

   – C:\Program Files

   – C:\Program Files (x86)

   – C:\Users\YourUsername\AppData\Local

   – C:\Users\YourUsername\AppData\Roaming

   Replace “YourUsername” with your actual username.

3. Search for any files or folders that appear suspicious or are related to the Counter.wmail-service.com Trojan or VenomSoftX malware.

4. Right-click on any suspicious file or folder and select “Delete” to remove it.

5. If prompted for confirmation, click “Yes” to proceed with the deletion.

Note: Exercise caution when deleting files and folders. Ensure that you only remove those associated with the Counter.wmail-service.com Trojan and VenomSoftX malware to avoid unintended consequences.

Method 5: Reset Your Browser Settings to Their Defaults

The VenomSoftX malware frequently alters browser settings, exerting control over your online activities. To reset your browser settings to their original defaults, adhere to the guidelines corresponding to your specific browser:

Google Chrome:

To restore your browser settings in Google Chrome, begin by clicking on the three-dot menu icon located in the top-right corner. From the drop-down menu, select “Settings.” Scroll down and expand the advanced settings by clicking on “Advanced.” Navigate to the “Reset and clean up” section, then choose “Restore settings to their original defaults.” Finally, confirm by clicking on “Reset settings.”

Mozilla Firefox:

To reset Mozilla Firefox, follow these steps:

1. Open Mozilla Firefox and locate the three-line menu icon positioned in the top-right corner.

2. From the drop-down menu, select “Help.”

3. Within the Help menu, opt for “Troubleshooting Information.”

4. In the troubleshooting information page, find and click the “Refresh Firefox” button located in the top-right corner.

5. Confirm the action by clicking “Refresh Firefox” again.

Microsoft Edge:

To reset Microsoft Edge, follow these steps:

1. Open Microsoft Edge and locate the three-dot menu icon at the top-right corner.

2. From the drop-down menu, select “Settings.”

3. Scroll down and click on “Reset settings” under the designated section.

4. Confirm the reset by clicking “Restore settings to their default values.”

5. Close and reopen your browser for the changes to take effect after resetting your browser settings.

Method 6: Run a Full System Scan with an Antivirus or Anti-Malware Program

To ensure your system is thoroughly cleaned and devoid of any lingering malware, it’s advisable to conduct a comprehensive system scan using an antivirus or anti-malware program that is up-to-date. If you already have an antivirus program installed, ensure it’s updated and initiate a full scan of your computer.

If you lack an antivirus program, contemplate employing reputable security software such as:

  • Windows Defender
  • Avast Antivirus
  • AVG Antivirus
  • Malwarebytes
  • Norton Security
  • Bitdefender

Download and install a chosen program from the aforementioned options (or any other reputable antivirus/anti-malware software). After installation, ensure to update its virus definitions. Then, initiate a full system scan to identify and eradicate any lingering malware or malicious files.

Method 7: Update and Secure Your System

After successfully removing the VenomSoftX malware from your computer, it’s vital to adopt preventive measures to prevent future infections. Adhere to these general security practices:

1. Keep your operating system, antivirus software, and other applications updated by installing the latest security patches and updates.

2. Enable automatic updates to ensure continuous protection against emerging threats.

3. Exercise caution when downloading and installing software from unfamiliar sources.

4. Refrain from clicking on suspicious links or downloading attachments from unknown emails.

5. Regularly back up essential files to an external storage device or cloud service.

6. Utilize a reputable ad-blocker and consider adding browser extensions that offer additional security layers, such as script blockers or anti-malware extensions.

By adhering to these steps and maintaining robust security practices, you can mitigate the risk of future malware infections and safeguard your computer effectively.

Method 8: Monitor Your System and Be Vigilant

Even after removing the VenomSoftX malware, it’s crucial to stay vigilant and monitor your system for any unusual behavior. Here are some additional precautions you can take:

Regularly check your computer for signs of malware or suspicious activity. Watch for changes in system performance, unexpected pop-ups, browser redirects, or unfamiliar processes running in the background.

Enable real-time protection in your antivirus or anti-malware program to detect and block potential threats as they occur.

Consider using a reputable firewall to provide an added layer of protection for your network traffic.

Exercise caution when granting permissions to applications and only download software from trusted sources.

Educate yourself about common malware delivery methods and stay updated on the latest cybersecurity threats.

If you observe any suspicious activity or suspect your system may still be compromised, seek assistance from a professional computer security expert or contact the support provided by your antivirus software vendor.


Getting rid of the VenomSoftX malware and Counter.wmail-service.com Trojan from your computer demands a methodical approach. By adhering to the steps provided in this guide, you can efficiently eradicate the malware and fortify your system.

Bear in mind, prevention plays a crucial role in steering clear of future infections. Stay proactive by ensuring your system remains updated, employing trustworthy security software, and adopting safe browsing practices.

Should you have any further inquiries or require extra assistance, don’t hesitate to ask. Stay vigilant and secure!

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