Home Blog Choice Home Warranty Awards: All You Need To Know

Choice Home Warranty Awards: All You Need To Know

If you’ve recently bought or are in the process of purchasing a new home, chances are you’ve encountered discussions about home warranty companies and the diverse plans they offer to shield homeowners from unforeseen repair and replacement expenses. However, you might not be aware that certain home warranty providers receive annual recognition for their outstanding service and coverage.

The Choice Home Warranty Awards are designed to spotlight the leading home warranty companies in the United States, drawing from thousands of reviews submitted by actual homeowners. These companies are assessed based on various criteria including coverage options, service quality, customer support, value for money, and overall satisfaction. Winning companies are granted the privilege of displaying the Choice Home Warranty Award badge on their website and promotional materials.

For homeowners, the Choice Home Warranty Awards serve as a valuable resource in identifying reputable companies that offer peace of mind and comprehensive coverage for essential home components such as plumbing, electrical systems, HVAC units, and major appliances. This guide will provide you with a comprehensive overview of the Choice Home Warranty Awards and how they can assist you in your quest for reliable home warranty protection.

What Are the Choice Home Warranty Awards?

The Choice Home Warranty Awards is an annual program that recognizes the top home warranty companies in both the U.S. and Canada. Each year, numerous home warranty providers are thoroughly evaluated based on criteria such as coverage, service quality, pricing, and customer satisfaction. Those with the most favorable reviews and highest ratings are honored with the Choice Home Warranty Award for Excellence.

For homeowners, these awards serve as a valuable resource in selecting reputable companies that can be relied upon when needed. It’s crucial to avoid situations where you invest in a home warranty only to face claim denials or the company going out of business. Opting for an award-winning provider ensures you receive solid coverage, responsive service, and a proven history of satisfied customers.

The evaluation process considers various factors, including:

  • Coverage of systems and appliances (such as HVAC, plumbing, electrical, major appliances, etc.)
  • Coverage limits and out-of-pocket costs for homeowners
  • Ease of filing claims and promptness of response
  • Customer reviews and ratings on platforms like Trustpilot, Consumer Affairs, and the Better Business Bureau
  • Financial stability and longevity of the company

Ultimately, the Choice Home Warranty Awards identify providers believed to offer homeowners the best combination of value and peace of mind. If you’re seeking a dependable warranty, starting your search with these award-winning companies is an excellent strategy.

History of the Choice Home Warranty Awards

Since its establishment in 2008, the Choice Home Warranty Awards have been recognizing excellence in home warranty companies.

Home warranties have been a fixture since the 1970s, offering homeowners affordable protection for their costly systems and appliances. As the industry expanded, there emerged a need to distinguish the trustworthy companies from others. This necessity led to the creation of the Choice Home Warranty Awards.

Each year, an independent panel meticulously assesses hundreds of home warranty companies operating in the U.S. and Canada. They scrutinize factors such as coverage options, service quality, customer satisfaction, and overall value. Those companies that excel in these areas are honored with the prestigious Choice Award, considered the pinnacle of achievement within the home warranty industry.

Past recipients of this accolade include renowned brands like American Home Shield, First American Home Warranty, and 2-10 Home Buyers Warranty. While larger, more recognizable names often dominate, the Choice Awards also shine a spotlight on smaller, regional providers. This diverse range of winners underscores the notion that exceptional service and support can be found regardless of a company’s size or market presence.

For homeowners, the Choice Home Warranty Awards offer a convenient way to identify dependable protection they can rely on. Award-winning companies epitomize the highest standards, having demonstrated their excellence through evaluations conducted by both experts and customers alike. When it comes time to select a home warranty for your most valuable investment, entrust your choice to companies that have earned the esteemed Choice Award.

How Are Winners Selected for the Choice Home Warranty Awards?

The Choice Home Warranty Awards are selected each year through a rigorous evaluation process. Winners are chosen based on several factors:

Customer Reviews

Choice Home Warranty gathers reviews and ratings from its customers for every home warranty company it collaborates with. They assess aspects such as overall satisfaction, value, service quality, and claims processing. Companies that receive the highest average ratings and most favorable reviews are prioritized in the selection process.

Claims Handling

The efficiency in handling claims and delivering service stands out as a crucial factor. Choice Home Warranty assesses metrics such as the average response time to a claim, the rate of approved claims, and customer satisfaction with the claims process. Companies that demonstrate excellence in promptly resolving claims and providing satisfactory service are regarded more positively.

Plan Options

The variety of coverage and plan options provided by a company are also taken into account. Those offering a broad selection of comprehensive plans at competitive prices are favored. Factors such as coverage limits, exclusions, and additional service call fees are scrutinized to gauge the overall value of the plans.

Industry Experience

The duration a company has operated in the home warranty industry and its expertise hold significance. Established companies with a track record of success are prioritized, as they are perceived as more stable and trustworthy. Longevity indicates a deep understanding of common home systems and appliances, as well as proficiency in handling claims.

Additional Perks

Certain home warranty companies offer additional perks that elevate the customer experience. These may include features like mobile apps for convenient claim submission and tracking, online resources offering home maintenance advice, loyalty programs, and discounts on other home services. Companies that surpass expectations in providing comprehensive solutions for homeowners distinguish themselves.

In essence, the Choice Home Warranty Awards acknowledge the leading home warranty companies that excel in customer service, value, claims processing, industry expertise, and meeting homeowner requirements. Winners are meticulously chosen based on a blend of these critical factors.

Notable Winners of Choice Home Warranty Awards

The Choice Home Warranty Awards acknowledge outstanding home warranty companies and plans, evaluating them based on coverage, service quality, and customer satisfaction. Recent winners of note include:

American Home Shield

American Home Shield is a respected home warranty provider that has received numerous Choice Home Warranty Awards.

Renowned for its extensive coverage and excellent customer service, their plans encompass a wide range of major appliances, HVAC systems, plumbing, and electrical components in the household.

Offering affordable monthly premiums and minimal service call fees, American Home Shield ensures that home repairs and replacements are more economically feasible for homeowners.

First American Home Warranty Corporation

First American Home Warranty Corporation stands out as a leading figure in the home warranty sector, boasting multiple years of recognition with prestigious awards. Their offerings include comprehensive coverage tailored for both homeowners and homebuyers, safeguarding major systems and appliances within residences.

Renowned for their prompt and top-tier emergency services, First American is distinguished by its ability to swiftly dispatch contractors for repairs around the clock, every day of the week. Their primary objective is to furnish customers with peace of mind by mitigating the inconvenience and expenses associated with unforeseen home repairs.

Home warranty companies that deliver exceptional service and coverage merit acknowledgment. The Choice Home Warranty Awards spotlight the cream of the crop, as assessed by industry professionals and customer feedback.

Esteemed winners like American Home Shield and First American Home Warranty have showcased a steadfast dedication to their clientele by offering plans that deliver tangible value and service excellence. For homeowners embarking on the quest for a dependable home warranty, these award-winning companies serve as an excellent starting point.

The Importance and Impact of Winning a Choice Home Warranty Award

Receiving prestigious accolades such as Choice Home Warranty’s top award can greatly influence a company’s success and enhance its credibility. As a homeowner, it’s essential to take note of award-winning companies as it reflects their commitment to exceptional customer service and support.

Increased Brand Awareness

Receiving an industry award, particularly one as esteemed as Choice Home Warranty’s, enhances brand visibility and credibility.

This recognition increases awareness among homeowners, portraying the award-winning company as a trusted and reputable choice for home warranty coverage. Furthermore, the media exposure garnered from winning extends brand recognition to potential new customers.

Improved Customer Trust

Achieving awards establishes credibility and indicates to homeowners that the company is esteemed within the industry. This enhances customer confidence and trust in the brand, increasing their willingness to invest in a home warranty policy. Being rated highly by a third-party organization provides customers with reassurance and peace of mind.

Attracting New Customers

The heightened exposure and credibility acquired through winning an award lead to fresh business prospects. The spotlight and validation from the award facilitate the acquisition of new customers.

Additionally, the company can leverage their victory by promoting it across marketing materials, social media platforms, and their website to attract the interest of homeowners seeking home warranty providers.

Higher Employee Morale

Winning an award uplifts team morale and motivation within the company. Employees share a sense of collective success and achievement, leading to increased job satisfaction, productivity, and loyalty. The award serves as acknowledgment to the staff that their dedication and high-quality work are valued and recognized.

In essence, the impact of winning a Choice Home Warranty award extends broadly for both companies and their clientele. These accolades showcase excellence, offering homeowners assurance in selecting an award-winning provider to safeguard their most significant investment. For companies, the advantages to business operations and workplace culture make the endeavor to attain such recognition unquestionably worthwhile.


So, here’s the scoop on the Choice Home Warranty Awards and what they signify for you as a homeowner. While receiving any award is gratifying, these awards were established to deliver tangible benefits to consumers. The winners were chosen based on critical factors such as coverage, customer service, affordability, and reputation. 

As you contemplate which home warranty company suits you best, keep the Choice Award recipients in mind. They have been thoroughly assessed and endorsed by an impartial third party, so you can trust that you’ll be well taken care of. With the right warranty at your disposal, let’s hope your next unexpected repair feels more like a minor inconvenience than a major catastrophe. Stay secure, homeowners!

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